Who Pays the Rent?
Rachel Gardner • March 31, 2021
During a pandemic when businesses are shut down, jobs and wages are lost and eviction moratoriums are in place, who pays the rent?
During a pandemic when businesses are shut down, jobs and wages are lost, and eviction moratoriums are in place, who pays the rent?
IHA not only develops affordable housing but provides property management as well. In 2020, IHA served 314 households (688 residents) in our rental communities across Maryland and south-central Pennsylvania. These residents typically earn between 10% to 60% of the area's median income (AMI).
Early in the pandemic, rent collection rates hovered around 96%. This was due to many of our residents being front-line workers who continued to work in industries such as food service, retail, delivery, and healthcare. Those who were laid off were able to receive unemployment which helped to cover their rent.
In Frederick County, Maryland, local funders came together to create the COVID-19 Collaborative. This collaborative was focused on providing immediate funding and crisis support to nonprofits serving the most vulnerable populations. IHA applied for and received a total of $25,000 from the following local funders in support of its local tenants:
Ausherman Family Foundation-$10,000,
The COVID-19 Emergency Relief Fund of The Community Foundation of Frederick County in partnership with The Mark and Susan Butt Saturday Morning Fund-$5000,
United Way of Frederick County-$5000,
Delaplaine Foundation, Inc.-$5000.
IHA leveraged these funds on behalf of our Frederick County tenants with unpaid rent balances due to circumstances related to COVID-19. Many tenants required this assistance because their unemployment benefits had not yet come through or because they had been exposed to the virus. Others had lost wages either due to quarantine requirements or to reduced work hours while homeschooling their children.
On behalf of our tenants across Maryland, IHA was also able to leverage rental assistance funds from the Maryland Department of Housing and Community Development (DHCD) who managed the CARES Act funding. IHA assisted tenants with making the application for the funds. In two different grants provided to tenants, IHA received $27,000 to cover past due rents owed by tenants. The remaining unpaid rent balances were written off as a loss to the property and were not left hanging over the head of those who live most closely on the edge.
By: Rachel Gardner

Gary Free grew up in Brunswick, MD. The first time he saw the Residences at Railroad Square, he knew he would love to live in the apartments. Now all he can think to himself is, “I am living here!” Gary said the day he signed his lease he was so happy! He has a picture hanging in his apartment that says, “You’re Home.” Gary looks at it often and says to himself, “I am!” He finally feels at peace. Gary feels his home is nice! He also feels one of the ways of living at Residences of Railroad Square is that he now has everything he ever wanted, asked for and needed. The only thing he feels is a concern is that most of the time he gets lonely. His goal is to try to meet people. He says, “I’m a very friendly person.” Gary says his experience living at the Residences at Railroad Square has been rather good. If he has any concerns he can talk to the office staff. He feels it can’t get any better than this!

With excitement and anticipation, I watched the groundbreaking on June 29, 2023, with my assistant Vickie and IHA’s Supportive Services coordinator, Sandi. By the middle of September 2023 concrete walls were being set up. We watched as the roof was completed; then the windows and doors were installed. We impatiently waited for the day we received permission to see the inside of the Residences of Railroad Square property. Finally, on September 25, 2024, we had the privilege to tour the inside of this beautiful property. On the weekend of September 27, 2024, the IHA property management team along with the CEO Jodie, held a two-day in-person application event. The owners of First Stop Brunswick generously donated their space at 2. E. Baltimore Street. That lease up kick off generated 56 applications. Over the next three months, ninety more applications were submitted. Each applicant came with their own story which stirred our hearts. No matter how different their stories may have been, they all had the same wish, a place to call home for Christmas! On November 5, 2024, the first resident signed their lease and on December 23, 2024, the last empty unit was filled! Not only were we able to fulfill these residents' Christmas wishes but it also filled our hearts with joy!

In November 2024, IHA was awarded a $20,000 grant from Delaplaine Foundation, Inc. This grant supports IHA’s three workshop series: Credit Café ; Financial Freedom Bootcamp ; and Ready, Set, Go… Home! In Credit Café, participants work specifically on improving their credit. Financial Freedom Bootcamp builds critical foundational skills for financial success. Ready, Set, Go… Home! walks participants through the entire homebuying process from start to finish. IHA also received a $1,574.37 designated grant from The PNC Homeownership Fund of The Community Foundation of Frederick County. These pass-through funds will directly support low- to moderate-income (LMI) households in achieving homeownership in Frederick County. In December 2024, IHA was awarded a $29,498 grant from the Maryland Affordable Housing Trust (MAHT). MAHT is administered by the Maryland Department of Housing and Community Development (DHCD) through the Division of Neighborhood Revitalization. This grant program is a valuable resource for the advancement of affordable housing initiatives and will provide operational assistance to IHA’s affordable multifamily community in Cumberland, MD. In January 2025, IHA was awarded a $2,500 grant by The Natelli Communities Charitable Fund of The Community Foundation of Frederick County. These unrestricted funds will support IHA’s work across the multiple counties served by our programs and affordable rental communities.