Credit Café: Stronger after COVID
Lacy Ames • August 30, 2021
Credit Café: Stronger after COVID
The Credit Café workshop was started back in 2016 to offer a one-time event where clients would learn about credit and receive a free credit report review with a credit advisor. Over time the event has grown to being more frequent, but still was considered a one-time workshop event. However, in 2020 during the pandemic IHA knew things needed to change for our workshops such as the Credit Café to be possible. IHA decided to evolve and adapt to our new ‘new’.
The Credit Café moved 100% online including the registration process. With new virtual opportunities, the workshop is now being offered 4 times a month with morning and evening availability to meet our participants’ schedules. The Credit Café is no longer just a one-time workshop but now each participant receives support from Lacy for 6 months. The one-time event now consists of two distinct meetings. The first is a 1-hour group meeting where participants learn what credit is, how credit impacts us, and how to best handle credit to make the most positive impact. The second is a 30-minute personalized one-on-one Credit Report Review session where the client receives a thorough credit report review within 1 week of completing the group workshop. During this review the client and program manager set goals to help the client improve, maintain, or build their credit to prepare for their future financial goals. Clients also walk away with a free copy of their credit report.
Now the support doesn’t stop there with these two meetings. Lacy is following up with clients 3 months later to check in to see how they are doing with their credit related goals. Then Lacy follows up again 6 months after they attended the credit café group workshop, offering them a 2nd credit report review session and with that comes another FREE credit report.
The Credit Café program has now become a stronger and more impactful opportunity for those in need over the last year. In prior years the Credit Café had served an average of 80-85 clients each year through the in-person workshop setting. Over the past year with a virtual setting, Lacy has been able to serve 144 individuals. The Credit Café will maintain the same schedule for the 2021-2022 year. If you or anyone you know needs credit repair, credit improvement, or just needs general credit knowledge, send them to Lacy at Lames@interfaithhousing.org to get signed up today!
Check out some success stories from the last year:
“My name is Danelle, and I attended the credit café. The credit café has helped me understand credit a lot more. This class has taught me how to increase my score and manage my credit. I feel like I got a lot out of the class and left with a better understanding or credit. I’m so grateful for the class and look forward to telling others about it.”
“The Credit Café workshop has been such a great asset in helping get my credit repaired. They explained to me in detail how to understand your credit and what is reported. As well as how to get my free reports. I was able to figure out where my issues are and how to gradually increase my score. It has taken some time, but I am headed in the right direction. I just have to be patient and continue to work hard and pay my bills as scheduled. I now understand how important credit is and will pass this information on to my children and grandchildren. “
“My experience with the Credit Café began in 2019. I was frustrated with the dream of owning a home and not seeing a clear path with student loans and multiple bills reporting in collections. The Credit Cafés have given me the motivation to act on knowledge I already had and support to learn more and self-advocate. The hardest part is taking money I could use for other things and putting it towards keeping bills out of collections but if you have had garnishments, repossessions like I had, it's worth it. A little is a lot. Thank you IHA Credit Café, my journey continues! 🙏🏾”
“I opened the first of many accounts 20 years ago. My credit was so-so, with late payments and charge offs that I eventually paid, but at least I had credit. I continued this behavior as a young adult, thinking it didn’t mean a whole lot. Then, hard times and unforeseen circumstances forced me to not use my credit for the last 10 years. When I began the Credit Café in December 2020, it had been so long since I had used any of my accounts, that it was like I never had credit at all! (Oh, except for a 6-year-old ER visit that should’ve been paid by a car accident I was a passenger in. Also, an electric bill that continued 6 months after I moved from the residence, because someone fraudulently told them to keep it on, after I had it scheduled for disconnection. When I entered the Credit Café, I had ZERO credit. It was like I had been erased.
How did I fix it? I spent 3 months making calls every day and collecting evidence to get the derogatory accounts off my credit report. At the same time, I opened a secured card to start rebuilding my credit. The following month, I opened another. I worked hard to make sure that everything was deleted from my credit history and that it only reflected the positive things I had done. I keep my usage below 10%, pay everything off at once (never carry a balance), and make sure that my payments are made ON TIME! I went from NO credit to 524 in a month. Then climbed slowly until I only had positive accounts. At that time, I was in the 650s. Over time, making smart and responsible moves with my credit has shown the impact small things can have. Now, 9 months later, I have great credit and have recently opened an unsecured card with a much higher limit, I qualify to get my deposits back from my secured cards and will soon be on my way to home ownership, which is the ultimate goal.”
Veridian Capital Partners Brightens Weinberg House with Hands-On Volunteer Work On Friday February 20, 2026, the team from Veridian Capital Partners, led by founding partners Brian Runkles, CFP, Chandru Ramachandran, CFP, and Brian Williamson, CFP, brought a splash of color—and a lot of heart—to Weinberg House. The group dedicated their time and resources to repaint the hallway rails and residents’ doors, transforming the spaces leading into each apartment. Built in 1995, Weinberg House has long been a warm and supportive home for its residents. The recent makeover not only lifted the spirits of the IHA staff and residents, but also gave the building a refreshed, welcoming appearance that reflects the care and community within its walls. “It’s incredible to see the space come alive with new color, and the joy it brings to our residents is priceless,” said a member of the Weinberg House staff. Thanks to the generosity and hands-on effort of Veridian Capital Partners, Weinberg House is now brighter, more inviting, and a testament to the power of community collaboration.
Stronger Credit. Stronger Families. Stronger Frederick. The 2026 Unity Campaign & IHA’s Credit Café Interfaith Housing Alliance (IHA) is proud to participate in the 2026 Unity Campaign for Frederick County. What is the Unity Campaign? The Unity Campaign is Frederick County’s annual, fully online giving event that brings together local nonprofits, sponsors, and community members for one powerful purpose: strengthening our community together. Every dollar you donate goes directly to the nonprofit of your choice — and we hope you’ll choose Interfaith Housing Alliance. Why Your Support Matters All nonprofits participating in the Unity Campaign serve ALICE households. ALICE (Asset Limited, Income Constrained, Employed) families earn above the Federal Poverty Level, yet still struggle to afford basic necessities like housing, childcare, transportation, food, and healthcare. In Frederick County, 36% of households fall into the ALICE category. That means more than one in three families in our community are working hard — but still living on the financial edge. It could be your neighbor. Your coworker. Your child’s coach. Your family member. Your donation helps create stability where it’s needed most. Where Your Donation Goes: The Credit Café Workshop Unity Campaign donations directly support IHA’s Credit Café Workshop — a completely free program designed to help individuals build stronger credit and greater financial confidence. Just $94.10 covers the cost of two credit reports for one participant. That one step can open the door to: Safer housing Lower interest rates Reliable transportation Better employment opportunities Credit impacts nearly every major financial decision — from renting an apartment to turning on utilities. When someone improves their credit, they improve their future. How the Credit Café Works The program combines education, personalized strategy, and continued support. Step 1: Group Education Participants attend a one-hour virtual workshop offered multiple times each month. They learn: How credit scores work What impacts their score How to build or repair credit Smart financial habits for long-term stability Step 2: One-on-One Advising Within one week, participants meet virtually with an advisor for a personalized 30-minute session. They receive: A free tri-merged credit report (pulled the day of the session) Help understanding their report A customized action plan with realistic credit goals Step 3: Continued Support Participants don’t navigate the process alone. Advisors follow up at 3 and 6 months (by text, email, or phone — participant’s choice) to check progress and provide guidance. They’re also invited back for: A second advising session An updated credit report The program is currently 100% virtual, with expanding hybrid options. Interpretation services are available at no cost in more than 240 languages. How to Donate There are two easy ways to support IHA through the 2026 Unity Campaign: Visit the campaign donation page and select Interfaith Housing Alliance: https://fundraise.givesmart.com/vf/UnityFC26/team/InterfaithHousing 2. Text the campaign code to donate directly: UnityFC2661 to 71777 Every gift makes a measurable impact. Not Able to Donate? You can still make a difference. Share this campaign. Talk about it. Spread the word. Community awareness fuels community change. Interested in the Credit Café Workshop? Contact Lacy Allen Email: lames@interfaithhousing.org Text: 301-818-5606 Together, we can build stronger credit, stronger families, and a stronger Frederick.
Interfaith Housing Alliance (IHA) is proud to announce 12 funding awards totaling more than $333k during the last two quarters from our community partners. In September 2025, IHA was awarded two grants that will support the organization’s Financial Dignity and Empowerment Services. IHA received a $30,000 grant from the Maryland Department of Housing and Community Development’s (DHCD) Maryland Housing Counseling Fund (MHCF). IHA also received a $10,000 grant from Truist Financial Corporation. These grants will support the full spectrum of community programming we offer, including: group educational workshops on financial health; individualized financial coaching and housing counseling; and pathways to homeownership. In October 2025, IHA received a $125,000 grant from Morgan Stanley. This grant supports IHA in its ongoing quest to create and provide affordable housing opportunities for LMI community members. It also allows IHA to continue supporting community members through our Financial Dignity and Empowerment Services.. IHA was also awarded a grant by the Ausherman Family Foundation. This 2:1 matching grant will match up to $30,000 in donations raised from community members and IHA’s Board of Directors during the organization's 2025-2026 annual appeal. Funds will support the full range of IHA’s services and programming. In November 2025 and January 2026, IHA was awarded a total allocation of $45,000 in State tax credits through the Community Investment Tax Credit (CITC) Program of Maryland’s DHCD. Donors who make contributions of $500 or more to IHA in support of our mission are eligible to earn tax credits equal to 50% of the value of the money, goods, or real property contribution. These tax credits are in addition to the deductions on both Federal and State taxes as a result of the charitable contribution. In November 2025, IHA was awarded a $20,000 grant from Delaplaine Foundation, Inc. This grant supports three of IHA’s programs: Credit Café; Financial Freedom Bootcamp; and the Frederick Affordable Homeownership Incubator (FAHI). Credit Café participants work specifically on improving their credit. Financial Freedom Bootcamp builds critical foundational skills for financial success. FAHI is a new program in the planning phase that takes a multisectoral approach to affordable housing. IHA also received two funding awards in support of its Credit Café program. IHA’s $10,000 application to participate in United Way of Frederick County’s Annual Unity Campaign was approved. This approval enables IHA to participate in the Spring 2026 Unity Campaign alongside other local nonprofit organizations to collectively raise funds in the Frederick County community. IHA also received a $1,500 Community Grant from the Rotary Club of Carroll Creek (RCCC). Credit Café promotes financial stability among LMI households through group credit education and free, individualized credit advising. Participants partner with a financial coach to create a strategic plan to either build, boost, or improve their report. In addition, IHA received a $1,518.91 designated grant from The PNC Homeownership Fund of The Community Foundation of Frederick County. These pass-through funds will directly support low- to moderate-income (LMI) households in achieving homeownership in Frederick County. In December 2025, IHA was awarded a $55,676 grant from the Maryland Affordable Housing Trust (MAHT). This grant supports the rehabilitation of IHA’s Weinberg House. This 23-unit affordable rental community in Frederick, MD was originally built in 1994 and houses senior members of our community ages 62 and older with very low to moderate income. The rehabilitation project includes upgrades to heating, appliances, plumbing, drywall, flooring, lighting, cabinets, and countertops. IHA also received a $5,000 donor-advised grant from The Nicholson Family Fund of Morgan Stanley. These unrestricted funds will support all of IHA’s endeavors in strengthening the communities we serve.