A Second Chance: Nicole’s Journey to Stability at Residence at Railroad Square
December 20, 2024, marked one of the happiest days of Nicole’s life—it was the day she and her three children finally had a place to call home. After facing difficult times, being approved as a tenant at the Residence at Railroad Square meant more than just a roof over their heads; it was a second chance at stability and safety.
That Christmas, Nicole and her children celebrated the holiday together in their new home. The joy and comfort of that season symbolized a fresh start. As the new year began, life started looking up for Nicole and her family. However, in April 2025, unexpected health issues forced Nicole to miss work, which quickly affected her ability to keep up with rent. Falling behind financially led to an eviction filing—a terrifying prospect that reminded Nicole of the instability she had worked so hard to overcome.
“When I had to be taken to court, it scared me to the point that I immediately reached out to Support Services and other resources to get this fixed,” Nicole shared. “My fear was that I would end up back in hotels, homeless again. In Frederick, once you leave the shelter, you have to wait a year just to get on the waitlist again. Then you wait even longer for your turn to get back in.”
At her first court appearance, the property manager requested a two-week continuance so that Nicole could work with the property’s Support Service Coordinator, Sandi. That small window became a turning point.
Nicole took immediate action. She met with Sandi to complete a budget plan and connected with resources for rental assistance and food support. She arranged with her property manager to begin making bi-weekly rent payments, making it easier to manage her finances. Most importantly, she made tough but necessary decisions for the wellbeing of her family—like no longer giving her children extra spending money out of guilt for their past struggles. “I’ve worked hard to get back on track. Sandi guided me to resources that really helped—rent support, food banks, and more. Since the eviction was lifted, I’ve been working closely with Support Services to stay stable,” Nicole shared.
Nicole’s story is one of determination, and the impact of supportive housing and compassionate services. Her journey reflects the importance of second chances—and how a little support at the right time can change everything.


